Privacy Policy
This Privacy Policy explains how Total Roof (“we”, “us”) collects, uses and protects the information you provide when using totalroof.com or our services.
Information we collect
We collect information you submit through our forms — your name, email, phone number, property details and any message or files you share when requesting a quote, booking an inspection or contacting us. We also collect limited technical data (such as IP address and browser information) for security and analytics.
How we use your data
- To respond to your enquiries, quotes and inspection bookings;
- To deliver and improve our roofing and timber framing services;
- To send service updates and, where you opt in, occasional newsletters;
- To protect our website and prevent fraud or abuse.
Cookies
We use essential cookies to keep the site secure and functional, and (with your consent) analytics cookies to understand how the site is used. You can control cookies through your browser settings.
Data sharing
We do not sell your data. We share it only with trusted service providers who help us operate (for example, email and hosting), and where required by law.
Your rights
You may request access to, correction of, or deletion of your personal data at any time. Contact us and we will respond promptly.
Contact
Questions about this policy? Email info@totalroof.com or call +233 30 000 0000.